Security and privacy

Security and privacy designed for healthcare outreach workflows.

JCI.LIVE is designed for healthcare organizations that need responsible handling of patient communication, access, and workflow data.

Healthcare data responsibility

Healthcare communication workflows can involve sensitive information. JCI.LIVE is built for organizations that expect clear boundaries around access, accountability, and operational review.

Compliance and review approach

Public-facing claims remain intentionally narrow. Privacy, security, and regulatory expectations are reviewed against the deployment, organization, and workflow scope.

  • Security and privacy reviews for U.S. healthcare organizations
  • Security and privacy reviews for Canadian healthcare organizations
  • Security documentation available on request
  • Deployment-specific controls reviewed during implementation

Security and implementation review topics

Security and implementation reviews may cover topics such as encryption, access control, hosting, retention, auditability, backup planning, and incident response depending on the deployment scope.

Encryption in transit
Encryption at rest
Access controls
Role-based permissions
Audit logs
Secure hosting options
Data retention configuration
Least-privilege administrative access
Backup and recovery planning
Incident response processes

No PHI through public forms

Public demo and contact forms are for business inquiries only and should not be used to submit patient information or protected health information.

Security documentation on request

Need documentation for your internal review? Our team can discuss security, privacy, hosting, and implementation considerations during the evaluation process.

Security review

Request Security Information

Start a security, privacy, hosting, or implementation review conversation without submitting patient information through the public website.