Solutions

Automated wellness checks for care facilities.

Daily or recurring check-ins that help staff monitor response status, support residents, and reassure families.

Workflow fit

Built for teams that need follow-up to feel consistent and easy to manage.

JCI.LIVE supports recurring wellness outreach for care facilities. Teams can automate daily or scheduled check-ins while keeping staff focused on residents who may need direct attention.

Common workflow challenges
  • Daily wellness checks are repetitive and time-consuming.
  • Families want reassurance without creating more manual work for staff.
  • Teams need visibility into non-responses and recurring wellness status.
  • Facilities need repeatable workflows, not ad hoc manual calling.
Use cases

How organizations use JCI.LIVE in this setting.

Daily wellness checks

Automate recurring resident outreach so staff can monitor daily status without relying on repetitive manual calling.

Non-response alerts

Flag missed check-ins quickly so the right team members can review and follow up.

Resident status visibility

Keep ongoing outreach activity visible from one dashboard across programs, units, or facilities.

Family reassurance workflows

Support communication models that help families feel informed while keeping internal workflows organized.

Staff workload management

Reduce repetitive calling work so staff can spend more time on the residents who need direct attention.

Recurring wellness programs

Run scheduled outreach programs with a repeatable cadence and clearer operational ownership.

What teams gain
  • Automate recurring outreach for residents and wellness programs.
  • Give staff one place to see who responded and who did not.
  • Support escalation when a resident needs follow-up.
  • Provide a more consistent reassurance workflow for staff and families.
What staff can track
  • Resident response status
  • Recurring program completion
  • Missed wellness checks
  • Escalation visibility
  • Facility-level activity views
Implementation approach
  • Start with one facility or one resident wellness program.
  • Configure recurring outreach cadence based on the program need.
  • Onboard staff to dashboard review and follow-up ownership.
  • Expand to additional facilities or programs over time.
Security and review

Resident communication and operational visibility still require clear privacy boundaries and accountable follow-up processes.

Long-term care focus

Daily wellness check-ins, automated calls, and facility dashboard visibility support long-term care and residential care teams that need recurring outreach with clear staff follow-up.

FAQ

Common questions.

Does JCI.LIVE support long-term care workflows?

Yes. JCI.LIVE supports recurring wellness checks and facility dashboard visibility for long-term care and residential care teams.

Can staff monitor non-responses centrally?

Yes. Teams can use dashboard visibility to see who responded, who missed a check-in, and who may need follow-up.

Does the website accept resident information?

No. Public marketing pages should not be used to submit resident details, patient information, or protected health information.

Next step

Modernize recurring wellness outreach.

Start with one resident program, one facility, or one recurring check-in workflow to reduce manual effort and improve visibility.